Am I enrolled?
You should have received an enrollment confirmation email shortly after signing the consent form. If you do not see an enrollment confirmation email, double check your email address used at sign-up and reach out to our team if you need assistance!
To be fully enrolled and eligible for study rewards, make sure you complete the Study Start survey and upload your lipid panel.
How do I upload my lipid panel?
Shortly after sign-up, you will see three prompts in the Research Checklist (which is found on the homepage of your Folia app) to upload your lipid panel results.
If you do not see these prompts immediately, that's okay! They should show up within 24-48 hours, but if you'd like to cross it off your to-do list you can email your lipid panel to [email protected]!
How do I know if I am verified?
Make sure you have uploaded a lipid panel from the last 6 months showing:
Your name,
The date of the test,
That your triglyceride levels are above 150 mg/dL.
If we have questions or are not able to verify your eligibility, we will reach out to you to let you know.
What do I do now?
Now through August 1st:
Upload your lipid panel.
Complete the Study Start Survey.
You can find these in your Research Checklist on the homepage of the app!
Starting August 1st:
Track at least once a week in the Journal feature on your app. See this article for a detailed overview of how to track.
Complete the monthly survey by the 14th of each month! Your first monthly survey will be available September 1st.
How do I track?
Great question, in the Journal tab (the calendar icon on the bottom toolbar in your app) you'll see Observations and Treatments. You can add any symptoms you're experiencing or treatments you're taking. Here's a step-by-step guide to tracking in your Journal.
At least once a week, go into your Journal and track these symptoms and treatments for the day (ex. if you're tracking fatigue, select Fatigue in observations and use the 0 to 5 scale to tell us about your fatigue today).
How do I know I've tracked for the day?
If you've tracked a treatment or observation on a particular day, that day should have a green dot underneath in your Journal!
What if I don't have any symptoms?
You can track being symptom-free in Observations. Click here to learn more.
When do I get my first gift card?
Gift cards are sent out monthly on the 28th to participants that have uploaded their lipid panel AND completed the Study Start Survey.
If you uploaded just before the 28th, your gift card may be delayed, but you'll receive it next month with your tracking and monthly survey rewards!
How do I access gift cards?
In your Profile tab on the app, click on the "$" icon to view and claim available gift cards. (see here for a how-to).
How much are they worth and what kind of gift cards can I earn?
You can earn $60 at study start and $50 per month for each of the 6 months of the study. We issue gift cards using Tremendous, so you'll be able to choose from a variety of US retailers and prepaid Visa cards.
Note: Gift cards are only redeemable in the US and US territories.
Still have questions? Reach out to us using the chat button in the top right corner of your home screen or schedule a 1:1 with a member of our Research Team here.